Sunday, March 31, 2024

Price Glitch on Carnival Cruise Line's Website Leads to Big Discounts

carnival cruise drink package glitch

"The IT issue related to Cheers! sales on Carnival.com has been resolved," Carnival brand ambassador John Heald wrote in a Facebook post on Saturday. The price per day was correctly displayed but the calculation in the checkout cart was in error. All guests who booked this glitch will get a refund of their purchase and a one-time discount code should they wish to repurchase." Beverage package for passengers looking to enhance their cruise experience with an extensive selection of drinks. This limit is strategically implemented to encourage moderation and ensure the safety and comfort of all passengers on board.

Worth It? 15+ Questions & Answers About the Carnival CHEERS! Drink Package

As long as you are on the ship, you can use the CHEERS! So if you decide to hang out on the ship during port days (or when you return to the ship after visiting), you can still get drinks, even though the ship is docked. Carnival recently bumped up the price of the package on shorter cruises of five days or fewer. In this case, the price is $69.95 per day (plus gratuity) if bought ahead of time or $74.95 per day (plus gratuity) if you buy on the ship. On top of that, the cruise line charges an 18% gratuity fee. Therefore, the actual total cost is $70.74 if bought ahead of the cruise or $76.64 per person, per day for those waiting to purchase until on the ship.

Overview of the Cheers! Beverage Package

During a brief window in late August 2023, Carnival Cruise Line encountered a notable mishap on its online booking platform. This glitch, occurring from the evening of August 25 into the early hours of the next day, significantly affected the pricing of the Cheers! Instead of the standard rates, the website displayed unusually low prices, leading to an influx of bookings as guests rushed to secure what they believed was an incredible deal.

Page 153 – Cruise Hive - Cruise Hive

Page 153 – Cruise Hive.

Posted: Wed, 30 Aug 2023 07:00:00 GMT [source]

Carnival Cruise Line glitch showed lower drink prices for guests

While this often involves great promotions and decent sales, it rarely involves rates as low as the ones accidentally cited in the E-mail. But those that drink moderately or like to take breaks on some days may not get their money’s worth — especially on shorter cruises. How much you plan to drink will help you decide if the CHEERS! If you’re the sort of person who always enjoys a drink in their hand, then you could do well purchasing the package. Costs for individual drinks can quickly add up if you drink regularly.

Carnival, however, is not honoring the very obviously erroneous price, but is offering a discount to impacted guests all the same. According to one cruiser who attempted to book the discounted rate, they were told by a cruise consultant that the rate was a mistake which would not be honored. “They told me that I would never find a fare that low a month before a cruise this time of year,” a reader shared.

carnival cruise drink package glitch

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A similar error occurred with Royal Caribbean’s Deluxe Beverage Package in July 2019. Royal Caribbean initially planned to cancel the mistaken rates but later honored them. Unlike Carnival’s glitch, which impacted the entire package price, Royal Caribbean’s mistake only affected the daily rate. Accordingly, a 7-night cruise for two adults would have a total Cheers!

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carnival cruise drink package glitch

And the best part—there is something onboard that appeals to every age." An offer that seemed too good to be true for Carnival Cruise Line customers was too good to be true. “If you purchased any other items in the same transaction as Cheers!

For some people, worrying about the cost can put a damper on the fun. Instead of enjoying their drink, they are thinking of the bar tab that awaits their account at the end of the cruise. The glitch calculated steep discounts for guests booking the package from Friday, August 25, into the early hours of Saturday, August 26, according to the cruise outlet Cruisehive.

Drink Package Pricing Glitch Creates Backlash for Royal Caribbean - Cruise Radio

Drink Package Pricing Glitch Creates Backlash for Royal Caribbean.

Posted: Tue, 02 Jul 2019 07:00:00 GMT [source]

Carnival Pricing Glitch Caused Ultra-Low Cruise Rates

Similarly, it’s not yet known if Carnival Legend’s final two sailings before moving to Europe for the summer, which were both supposed to be based out of Baltimore, will also be impacted. These include an 8-night, round-trip, Eastern Caribbean cruise beginning on April 7 and a 12-night transatlantic cruise to Barcelona, Spain, embarking on April 15. Guests should also be mindful that due to the glitch, any other items that were part of the same transaction as the Cheers! Package, such as Wi-Fi, spa treatments, or shore tours, have been cancelled and refunded.

This gesture is to acknowledge the confusion and inconvenience experienced by affected customers. A pricing glitch caused the price of their CHEERS! Beverage package is $59.95 per day, per person if purchased prior to the cruise. Once on the ship, the price goes up to $64.95 per day plus 18% gratuity. The daily price of the drink packages showed up correctly on the website, but the full price did not when a guest reached checkout.

Meanwhile, you can only use the package on the ship, so if you are out exploring ports of call, you’ll need to pay for drinks out of pocket. When the bartender swipes your card, your account will let them know that you’ve purchased the CHEERS! As well, they place a sticker on your card when you activate the package at a bar once onboard that identifies you as having purchased the package.

Crew members also have the right to refuse service for any reason as long as they are acting in the best interest and safety of passengers and crew. The glitch did not only cast a spotlight on the Cheers! Package but also incited broader concerns regarding potential pricing inaccuracies across various offerings on Carnival’s website. This incident prompted guests to scrutinize other services and amenities for similar errors, raising questions about the reliability of online pricing. A glitch on Carnival's website occurred late Friday night and incorrectly labeled the booking prices for its Cheers!

Even though the drinking age may be lower in the ports you visit, Carnival goes by the 21 year age limit on the ship if sailing from North America. Still, there is a lot of fine print that comes along with the CHEERS! Package and many people have questions about whether it’s a good deal for them. Below, we run through more than a dozen of the most important questions regarding CHEERS! And help you decide whether it is worth it for your next trip. It’s unclear if the 88,500 gross-ton ship’s current voyage, a 7-night Bahamas cruise that will now conclude in Norfolk instead of Baltimore on March 31, will also be impacted by this change.

As expected, many guests are expressing their outrage on social media because Carnival is not honoring the heavily discounted price. The glitch happened overnight between Friday, August 25, and Saturday, 26, 2023. While many rushed to seize what seemed like an unbeatable deal, the company announced that the advertised prices would not be honored. In response, Carnival Cruise Line took measures to reassure customers and restore confidence in their booking system.

On the second day of cruises for ships sailing from Texas and New York. It is highly unlikely, however, that a “buy-one-day-get-the-rest-of-the-cruise-free” package discount will be offered. Following a technical glitch that miscalculated the cost of the Cheers!

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